FS
Fikile S

1 reviews | Active since Feb 2018

12 Feb 2018, 09:30

Outstanding balance

i have never been harassed like this before? Black & Associate will call you as if you ****ed their bossed child. will call very early in the morning even at night will still call you. yes i owe Trueworths but that does not mean they must harass me. and for the fact that once they called you they don't even update my profile someone else will call and they adding all the telephone charges to my bill. i am soooooooo irritated will close my account as soon as possible.

0
Replies (2)
Blake & Associates
Blake & Associates's reply12 Feb 2018, 15:27
Official

Dear Ms Skhosana,

Thank you for bringing this matter to our attention.

We have tried to contact you on Saturday as well as today with both calls being unsuccessful. If you remember, we last spoke to you in October 2017.

We also tried to talk to you a few minutes ago in respect of this complaint and the call was terminated.

We would like to resolve this matter and would appreciate it if you could please call us on +***3.

Note: We do not add any additional fees to your account and will also inform our team to ensure that details are updated without causing undue strain.

Kind regards

HajaraNaseem

Best regards,

FS
Fikile S's update12 Feb 2018, 15:58
Reviewer Update
Thank you for your response. October when i was making this arrangement myself and the consultant who called me we agreed R 850.00 and further asked about the last payment and we agreed that my last debit order will be R 520.00 and for the fact that since October i never skipped my payment i wasn't expecting your call. and please do not call me again. i will pay the balance in store on the 28th February 2018. Thank you