ZF
Zenroux F

1 reviews | Active since Jun 2010

15 Apr 2025, 14:33

**** or ***********?

Either someone is using this firm's name to **** people or this firm is extremely unprofessional...

During January 2025, I have started receiving telephone calls from persons claiming to represent the abovementioned firm regarding some form of unpaid debt. These telephone calls have continued to the time of writ of this letter and have the following traits: - The callers claim to represent the abovementioned firm - The callers insist that they are acting on behalf of a specific client - The callers insist on obtaining my personal information On numerous occasions during these calls, I have made it clear to the caller that I am in no way or form indebted to any person – natural or legal – as far as my records are concerned. I have requested on these numerous occasions that the relevant facts of their case be made available to me in writing. I would have expected their client to have made all the relevant contact details available – not only my cellular telephone number – and that this correspondence should flow naturally from their business practices. Even with this being the case I have also provided my e-mail contact details to the callers to – at least – get some semblance of correspondence representing facts at my disposal. To date none has been forthcoming.

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Replies (3)
Blake & Associates
Blake & Associates's reply15 Apr 2025, 14:40
Official
Good Day Mr. Z Fourie.

Kindly note that we are in receipt of your query and will provide feedback once investigated.

Thank you.

Kind Regards.
Roxanne Packaree Govender
Key Accounts Executive

Blake & Associates
Blake & Associates's reply16 Apr 2025, 07:07
Official
 Dear Customer  Your query has been received and currently being investigated.  As discussed telephonically we will provide you with feedback via email.  Thanking you in advance. 

Kind Regards
Renu Reddy
Senior Key Accounts Executive
Blake & Associates
Blake & Associates's reply16 Apr 2025, 11:04
Official
 Good Morning Mr Fourie,  Trust you are well.  We refer to the query raised on the 15th of April 2025.  Please note feedback has been sent to you via email as requested.  Kindly note the statement of account has also been provided to you for review.  Should you have any other concerns after reviewing the statement, please feel free to contact me directly and I will gladly assist.  Kind Regards Lungile Sibisi 
Key Accounts Executive