hR
harriet R

1 reviews | Active since Mar 2016

25 Oct 2023, 02:37

**** on my Capitec loan.

I made 3 payments with this company so far for my capitec Loan,however I don't receive any statement from them and on my Capitec App they do not update my payment because every month my loan keep on increasing instead of Decreasing,I tried calling them numerous times and every time I am being told that they will Deal with it and call me back but they don't, I want out, please cancell this whole agreement and tell me if there's another company I can deal with because this one is a true definition of a ****!!!!!atlist I should get an update or be able to see through my Capitec App loan that I indeed my payments are being updated,but nothing with this company.

0
Replies (5)
Blake & Associates
Blake & Associates's reply25 Oct 2023, 07:53
Official
 Dear Ms. Harriet Ravhutsi,   We are in receipt of your query.  The matter is being attended to, and a response will be provided once complete.    Thank you. 
Monique Bezuidenhout.
Blake & Associates
Blake & Associates's reply25 Oct 2023, 11:30
Official
 Good Day, Ms, H. RAVHUTSI  I acknowledge receipt of your query, Please advise on a suitable time to contact you.  We do apologise for any inconvenience caused.  Kind Regards Ordelle Naidoo 
hR
harriet R's update26 Oct 2023, 17:03
Reviewer Update
Hi

You can call me at anytime.

Thanks.
Blake & Associates
Blake & Associates's reply26 Oct 2023, 17:39
Official
 Dear Ms. Harriet Ravhutsi, 

I trust that you well. 

An agent will contact you shortly .

Kind Regards.
Teressa Naidoo.
Blake & Associates
Blake & Associates's reply30 Oct 2023, 12:30
Official
 Good Day Ms,Harriet Ravhutsi  As per telephonic conversation dated on the 28-10-2023,Your below query has been resolved .  Please let us know should you require any further assistance .  Best Regards Ordelle Naidoo