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Stephen D

1 reviews | Active since May 2020

05 Mar 2021, 16:27

No response

Good Day

I have started paying towards the arrears amount on my RCS loan account. I have forwarded proof of payment twice today but still not received? I would just like an update regarding this?

I fill out those chat forms on their website but even no response from those.

0
Replies (11)
SD
Stephen D's update06 Mar 2021, 12:11
Reviewer Update
Good Day

I am still waiting for a response.
Blake & Associates
Blake & Associates's reply09 Mar 2021, 07:59
Official
 Good day,  Kindly note as per our telephonic communication, we have escalated your query to our client for resolution.  Please do not hesitate to contact us in the instance of any further concerns or queries.  We apologise once again for any inconvenience caused.  Thank You. 
SD
Stephen D's update09 Mar 2021, 12:19
Reviewer Update
Good Day

I made a payment on Friday 5th of March. I have sent payment through 3 times with no confirmation. It was an immediate Eft payment. Why is it taking so long to reflect?
Blake & Associates
Blake & Associates's reply11 Mar 2021, 09:07
Official
 Good day Mr Dalby,  Trust you are well.  Please note as discussed we have done a follow up with the client regarding your query.  Once feedback is received we will be in contact with you.  Thank you 
SD
Stephen D's update12 Mar 2021, 12:35
Reviewer Update
Good Day

I am still waiting for feedback regarding the payment to my account.
SD
Stephen D's update15 Mar 2021, 08:12
Reviewer Update
Good Day

I am still waiting for feedback regarding the payment to my account.
Blake & Associates
Blake & Associates's reply15 Mar 2021, 14:40
Official
 Good day Mr Salby.  Kindly note, as per telephonic correspondence, the query regarding the missing payment on your RCS Loan has been resolved.  We do apologise for any inconvenience this may have caused.  Thank you. 
SD
Stephen D's update03 May 2021, 12:32
Reviewer Update
Good Day

Is there any update regarding the payment I made on the 30th of April 2021? I have forwarded proof of payment twice but still not received?
SD
Stephen D's update04 May 2021, 11:06
Reviewer Update
Good Day

Apologies, I checked the time I did the eft was after 17:00, thats why its showing payment date yesterday.
Blake & Associates
Blake & Associates's reply04 May 2021, 15:54
Official
Good day,  Kindly note as per our telephonic communication, we have escalated your query to our client for resolution.  Please do not hesitate to contact us in the instance of any further concerns or queries.  We apologise once again for any inconvenience caused.  Thank You. 
SD
Stephen D's update01 Oct 2021, 16:23
Reviewer Update
Good Day

Again I receive an email that no payment was made to my account. I have sent proof of payment three times but still not acknowledged.