LR
Lebogang R

1 reviews | Active since Dec 2019

01 Jan 2020, 10:32

My account is not update

I was promised that my account will be updated. The supervisor called me to confirm that my account will be monitored but to my surprise i just logged in now and my account its still not updated. I dont know what else i should do because i send proof of payment and they confirmed receipt but now nothing was done and i never received any call from them. Whats difficult guys to just close and update my account or should i beg you for that.

0
Replies (1)
Blake & Associates
Blake & Associates's reply03 Jan 2020, 09:06
Official
Good Day Mr.Lebogang Ramora.

We  trust you are well.

As per telephonic conversation with Adila Henri yesterday, We have received your proof of payment for your December installment, note that your proof of payment has been escalated to the Wonga Finance Department for allocation and the did advise they will revert in due course. Once the payment is allocated we will provide you with a paid up letter. 
Apologies for the inconvenience caused.

Thank you and have a great day further.