My Account

Good day<br> <br> I have an account with Woolworths and for some reason it has been handed over to Blakes and Associates. Blakes and Associates contacted me and I made arrangements with them. A debit order has also bee setup and it is going through every month. My worry is that Service Consultants from Blakes keep on calling me and I have mentioned to the Service Manager that I do not need to be called about this account as I have already making arrangements and I am paying my account. The manager promised that she will make a remark on the system so that no one will call me. But, last week I was called by a certain guy and this morning again by a lady who called herself Thokozani. Can someone please explain to me as to why am I still getting such calls?