Liz de Villiers Financial Adviser

I received calls from Blake and Associates re Multichoice account for one of my clients who passed away almost two years ago, The lady was 96 when she died yet they still want to harass her. I have previously sent the death certificate, I received a call on 27 November and asked them to send me an email so that I can respond again with a copy of the death certificate. I had to repeat my email address about 3 times and they still got it wrong because it did not arrive. Today 9th December I received another call and advised them I had not received the email reiterating that the lady had passed away. I again gave m out my email address and confirmed that what was repeated to me was correct. No email. Called in again only to be told it had to go through a supervisor and it would be sent now. 3 hours later and no email. They need to get someone who is competent in a senior position to call me by no later than 10 am tomorrow to sort this out, I will not have access to cellphone or email for a month so hope someone sees this and answers. just put the email on this website for me even.