mJ
marion J
1 reviews | Active since Jan 2013
11 Jun 2026, 16:32
Inefficiency
I have a future dated payment that is deducted from my account on the 5th of every month. An email is sent to th by my bank each and every time. I either get an email or a call to find out why I have not paid.... Some agents have no knowledge of bank emails as a proof of payment. All the details have been checked a number of times and everything is correct. Most inefficient.
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Blake & Associates's replyOfficial
12 Jun 2026, 08:34Dear Marion Jamieson, Thank you for reaching out to us and raising your concerns. Firstly, we apologize for any inconvenience this may have caused you. Kindly note that we act on behalf of SARS and our communication to you is based on the information supp**** to us by SARS. Accordingly to our records, no payment or proof of payments are reflecting which is the reason why calls were made to you. In order to resolve your query, kindly ensure that all proof of payments are emailed to: *** with the reference numbers. We look forward to receiving your proof of payments so that we may query it with SARS.
Thank you.
Thank you.
Blake & Associates's reply12 Jun 2026, 08:34
Official
Dear Marion Jamieson, Thank you for reaching out to us and raising your concerns. Firstly, we apologize for any inconvenience this may have caused you. Kindly note that we act on behalf of SARS and our communication to you is based on the information supp**** to us by SARS. Accordingly to our records, no payment or proof of payments are reflecting which is the reason why calls were made to you. In order to resolve your query, kindly ensure that all proof of payments are emailed to: *** with the reference numbers. We look forward to receiving your proof of payments so that we may query it with SARS.
Thank you.
Thank you.