1 reviews | Active since Sept 2012
INCOMPOTENT! DONT EVER PAY BY DEBIT ORDER.
When you owe money to Blake they phone you a million times a day, But when payment is made they dont allocate payment. i have paid of the arrears of my account on the 7th Dec via debit order- and promised payment will be alocated by the 9th ( Takes 2 days) . i called in and on the 9th, still not allocated. . Called on the 11th and still not allocated but promised that it will be in 2 hours. Still nothing. I called in on the 12th spoke to Supervisor - VIRESH RAMSURIN, he says it takes 7 days to interface. He cant make any promises, Said that there is nothing he can do because payment is not allocated. I suggested he call the neccesary department to asssist in the allocation, there is nothing they can do today. My advise When Blake calls you, dont make an arrangement - cos you never get the service. I asked he could allocate payment today, and yet again they cant. They very good when it comes to collections but when you pay they treat you even worse. I need my payment allocated today and send my account back to RCS so i can open my line of credit - or i reverse the debit order and spend the cash. .
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and the Manager will be in contact with you.
Should you have any additional enquiries please do not hesitate to contact our Department telephonically on *** or via e-mail: ***
Kind Regards
Asanda
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and the Manager will be in contact with you.
Should you have any additional enquiries please do not hesitate to contact our Department telephonically on *** or via e-mail: ***
Kind Regards
Asanda
