1 reviews | Active since Sept 2012
*********** ****S
i make regular monthly payments to this company but this company never ever refers to notes and harasses me for payment on rcs accounts sometimes up to 4 or 5 times day for the same account. then i try to make an arrangement to pay and they say its an insufficient payment and insist on an additional payment, i am threatened with legal action even though i am making a arrangement. . then i agree for a debit order for an agreed installment and they strike my account for the full outstanding balance which goes unpaid and i incur bank charges. This month i spoke to Leaane on 25/08/15 and i agreed on 620 and they decided to strike for over 4300, Is she trying to get a larger commision? This company are just a bunch of ****s who threaten people into paying. I will never deal with a company who uses these ****s to handle collections. One of these days these ************ ****s will face the same situation some of us in and i hope you suffer the way we do. WHY CANT YOU STICK YOUR ARRANGEMENT, if we dont pay you phone a million times a day. Yes we want to pay, but you are making this extremely difficult. this is unacceptable. when i call in to complain - the supervisor is always busy.
We herewith acknowledge receipt of your complaint.
As per our telephone conversation, we will continue with the investigation.
Kindly accept our most sincere apologies for any inconvenience caused. Please do not hesitate to contact us in the instance of any further concerns or queries.
Contact details as follows:
*** or e-mail ***
Regards
Asanda Sisilana.
Best regards,
We herewith acknowledge receipt of your complaint.
As per our telephone conversation, we will continue with the investigation.
Kindly accept our most sincere apologies for any inconvenience caused. Please do not hesitate to contact us in the instance of any further concerns or queries.
Contact details as follows:
*** or e-mail ***
Regards
Asanda Sisilana.
Best regards,
