JG
Jacques G
1 reviews | Active since Jun 2020
29 Jun 2020, 10:13
*********** Debt Collectors
Blake and Associates - *********** debt collectors. Can't send a statement that I have requested 3 months ago. They will phone for payments none stop but when you request any they have excuses all the time.
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Replies (2)
Blake & Associates's replyOfficial
29 Jun 2020, 14:46 Good Afternoon Mr. Jacques Gouws.
I trust you are well.
As per telephonic conversation with Rachel Govender, We have provided you with the statement you required. In addition to this you have accepted the 25% discount amount to settle your account. Kindly accept my apologies for any inconveniences caused previously regarding the request for your statement.
Thank you and have a great day further.
Regards Roxanne Govender Key Accounts Executive
I trust you are well.
As per telephonic conversation with Rachel Govender, We have provided you with the statement you required. In addition to this you have accepted the 25% discount amount to settle your account. Kindly accept my apologies for any inconveniences caused previously regarding the request for your statement.
Thank you and have a great day further.
Regards Roxanne Govender Key Accounts Executive
Blake & Associates's reply29 Jun 2020, 14:46
Official
Good Afternoon Mr. Jacques Gouws.
I trust you are well.
As per telephonic conversation with Rachel Govender, We have provided you with the statement you required. In addition to this you have accepted the 25% discount amount to settle your account. Kindly accept my apologies for any inconveniences caused previously regarding the request for your statement.
Thank you and have a great day further.
Regards Roxanne Govender Key Accounts Executive
I trust you are well.
As per telephonic conversation with Rachel Govender, We have provided you with the statement you required. In addition to this you have accepted the 25% discount amount to settle your account. Kindly accept my apologies for any inconveniences caused previously regarding the request for your statement.
Thank you and have a great day further.
Regards Roxanne Govender Key Accounts Executive
JG
Jacques G's updateReviewer Update
29 Jun 2020, 15:10Hi Roxanne,
Yes Rachel did assist me and help with my inquiry, that is all I wanted, to be help. Furthermore I would like to rate your and Rachel's service as excellent. I hope this excellent service will thought to your call centers agents and teach them not to give us as consumers/customers silly answers when I almost waited 3 months for a statement and settlement amount.
Thank you for the speedy response.
Kind regards,
Jacques Gouws
Yes Rachel did assist me and help with my inquiry, that is all I wanted, to be help. Furthermore I would like to rate your and Rachel's service as excellent. I hope this excellent service will thought to your call centers agents and teach them not to give us as consumers/customers silly answers when I almost waited 3 months for a statement and settlement amount.
Thank you for the speedy response.
Kind regards,
Jacques Gouws
JG
Jacques G's update29 Jun 2020, 15:10
Reviewer Update
Hi Roxanne,
Yes Rachel did assist me and help with my inquiry, that is all I wanted, to be help. Furthermore I would like to rate your and Rachel's service as excellent. I hope this excellent service will thought to your call centers agents and teach them not to give us as consumers/customers silly answers when I almost waited 3 months for a statement and settlement amount.
Thank you for the speedy response.
Kind regards,
Jacques Gouws
Yes Rachel did assist me and help with my inquiry, that is all I wanted, to be help. Furthermore I would like to rate your and Rachel's service as excellent. I hope this excellent service will thought to your call centers agents and teach them not to give us as consumers/customers silly answers when I almost waited 3 months for a statement and settlement amount.
Thank you for the speedy response.
Kind regards,
Jacques Gouws