*********** !!!!

Can someone please just do their job!!! I have sent emails, spoke to consultants telephonically with no help. All I'm asking for is a statement of payments I made since my account was handed over, but all I got was a statement with 1 payment I made recently, what happened to all the other payments? Are you ripping people off making them pay endlessly without being able to keep track of payments??? You are sending communication that I need to pay (which I am doing), but never respond to my emails!