1 reviews | Active since Jun 2015
Horrible service
Horrible what's the ****t of telkom giveing the account over to you guys when you guys celery don't want payments I'm the payer off all my aunts accounts and I always make arrangements to pay them so when she told me to call you guys to make arrangements to pay her account you tell me you can't help me well then if that's the case then how do you expect to get a payment this company is a stupid company my aunt Joshua Doore account was handed over to a different company and they helped me and I have been makeing payments on her behalf with no problem it's not like we applying for a service I actually took time out of day to call your call center to make a payment arrangement and get told straight they can't help me like really it's like you don't want the stuff to be payed if this is how you guys operate then you obviously won't get any payments so don't call and ask for payments when you celery don't want any because I did call in and no one wants to help very unhappy with your service Ref: ********** 34832
Good day,
Please accept our most sincere apologies for any inconvenience caused. Thank you for bringing this to our attention.
Kindly note we are unable to locate an account on our systems with the information provided, therefore kindly provide us with an account number or an ID number so that we may be able to direct your request through to the correct department.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan
***
Good day,
Please accept our most sincere apologies for any inconvenience caused. Thank you for bringing this to our attention.
Kindly note we are unable to locate an account on our systems with the information provided, therefore kindly provide us with an account number or an ID number so that we may be able to direct your request through to the correct department.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan
***
Good Day,
Kindly accept our most sincere apologies for any inconvenience caused.
Please may we receive written or verbal authorisation from Mrs Shaida to further communicate with you to make payment arrangements.
This is due to the POPI act which is the Protection of Personal Information therefore we are unable to divulge any information.
Thank You.
Sally Thaver
*** ***)
Good Day,
Kindly accept our most sincere apologies for any inconvenience caused.
Please may we receive written or verbal authorisation from Mrs Shaida to further communicate with you to make payment arrangements.
This is due to the POPI act which is the Protection of Personal Information therefore we are unable to divulge any information.
Thank You.
Sally Thaver
*** ***)
