Harrasment - refer my post 8 September 2015

Good day,<br> <br> I received another call today. I was promised on 9 September I would not be contacted again.<br> <br> This is ridiculous. The lady whom called me said there are no arrangement on the system. Then she put down the phone in my ear. I called back and then spoke to somebody else and then asked for the floor manager. The floor manager said I did not made payment for October. They don't have any reasonable sense. My payments the last few months: 2 February, 2 March, 4 April, 30 April, 3 June, 2 July, 28 July, 2 September 28 September, 2 November. Thus from February to now, it is 9 payments, they received 9 payments. The account is almost settled. They didn't even once made a settlement offer. I made calls to the amount of about R150 to help them realize I am paying, and have an arrangement. The 8 September was not the first complaint. I had many before on their website, getting feedback it won't happen again. I want a settlement offer now, and compensation for my costs. If I was not paying, not keeping my arrangements and skipped, that is acceptable that they harrass me. But not with my history paying the account. I was nasty too, yes, but I'm fedup being harrassed.