kA
kathy A

1 reviews | Active since Feb 2015

23 Mar 2023, 08:56

Harassment

Whilst I fully acknowledge that I am behind in payments with my accounts, specifically my Edgars account. The agent that called me earlier in the month, I had already made arrangements with them. But i have been constantly phoned non stop. So this agent today decided to phone me at work. And I asked her, so are you going to constantly call me even though an arrangement is already in place. She says yes, because my account is in arrears. Even though an arrangement is already in place. I think that's borderline harassment. I have acknowledged that I haven't paid and yes I made an arrangement, but does that give you the right to harass someone everyday single day? If an arrangement is made, shouldn't this reflect on your system?

0
Replies (1)
Blake & Associates
Blake & Associates's reply23 Mar 2023, 12:04
Official
Good Day Mrs Kasthurie Govender  We acknowledge receipt of your query and would like to thank you for bringing this to our attention. Please note that we are giving your query our urgent attention.  Kindly note that we will contact you to provide feedback once it is available.   Regards Joanne Govindarajaloo