1 reviews | Active since Jun 2020
Harassment and utter disrespect!!!!!
I am beyond frustrated with this company due to the constant and repetitive calls from their consultants. Every single day, I receive multiple calls asking if I want to increase my payment. Each time, I politely decline and request that a note be made on their system to stop these calls. However, just hours later, I receive another call with the same request.
When I inform the consultant that I have already asked for a note to be made, they admit that there is a note on the system—but then proceed to say that if I don’t listen and agree to what they’re asking, they will continue calling me.
This is completely unacceptable. I am appalled by the sheer lack of professionalism, respect, and basic intelligence displayed by these consultants. At this point, I am seriously considering blocking their number and refusing to make any further payments. No customer should be subjected to this kind of harassment.
We are in receipt of your query and will provide feedback once investigated.
Thank you,
Regards
Roxanne Packaree Govender
We are in receipt of your query and will provide feedback once investigated.
Thank you,
Regards
Roxanne Packaree Govender
Collections Supervisor
Collections Supervisor
