1 reviews | Active since Aug 2015

29 Apr 2024, 12:48

Harassment

Can this company please stop harassing me. I've spoken to at least 4 consultants and every time I explain the situation and they say they'll resolve the issue but still the harassment continues, even on Saturdays, and the issue is still not resolved. Please make notes on the system and go listen to the recordings of the previous calls.

0
Replies (2)
Blake & Associates
Blake & Associates's reply02 May 2024, 08:19
Official
Good day,

We are in receipt of your query. 
 
The matter is being attended to, and a response will be provided once complete.   
 
Thank you. 
Blake & Associates
Blake & Associates's reply02 May 2024, 08:52
Official
Dear Miss. Robyn Mattheys,  Trust that you are well.  Please note that we are in receipt of your query. We understand that you are making payments to another company however you are being contacted by us due to FNB handing your FNB Smart Device account to us. Apologies for any inconvenience caused.  Thank you.