HARASSMENT
<p>If I every hear this call centre agent EVER again I might slit my wrists. I sent 5 emails over a period of a week requesting an email of my statement of account and had this TWIT calling me 5 times a day until I left a personalised message on my voice mail specifically for her. only then did I get an email response. WORST COMPANY I'VE EVER HAD THE MISFORTUNE OF DEALING WITH. If there was a -* rating I'd give it</p>
Good Day Colleen,
Thank you for bringing this to our attention as it allows us to improve on our current service delivery.
Email dated 25 January 2017 bears reference that your query has been resolved and any future communication will be conducted via email.
The necessary training measure will be provided to ensure that the quality of service does improve going forward.
Kindly accept our sincere apology for any inconvenience in this regard.
Kind Regards
Stanton Sivalingam
Good Day Colleen,
Thank you for bringing this to our attention as it allows us to improve on our current service delivery.
Email dated 25 January 2017 bears reference that your query has been resolved and any future communication will be conducted via email.
The necessary training measure will be provided to ensure that the quality of service does improve going forward.
Kindly accept our sincere apology for any inconvenience in this regard.
Kind Regards
Stanton Sivalingam
Good Day Colleen,
Thank you for bringing this to our attention as it allows us to improve on our current service delivery.
Email dated 25 January 2017 bears reference that your query has been resolved and any future communication will be conducted via email.
The necessary training measure will be provided to ensure that the quality of service does improve going forward.
Kindly accept our sincere apology for any inconvenience in this regard.
Kind Regards
Stanton Sivalingam
Good Day Colleen,
Thank you for bringing this to our attention as it allows us to improve on our current service delivery.
Email dated 25 January 2017 bears reference that your query has been resolved and any future communication will be conducted via email.
The necessary training measure will be provided to ensure that the quality of service does improve going forward.
Kindly accept our sincere apology for any inconvenience in this regard.
Kind Regards
Stanton Sivalingam
Thank you for your reply. Unfortunately your call centre lady didn't get the message as she called again at 17:38
Thank you for your reply. Unfortunately your call centre lady didn't get the message as she called again at 17:38
Dear Ms Warren,
Please note that there were no attempts by our office to contact you. Email dated 26/01/2017 bears reference to my enquiry on the details of the person that contacted you to investigate further.
Kindly contact me with the relevant information.
Thanking you in advance.
Kind Regards
Stanton Sivalingam
Dear Ms Warren,
Please note that there were no attempts by our office to contact you. Email dated 26/01/2017 bears reference to my enquiry on the details of the person that contacted you to investigate further.
Kindly contact me with the relevant information.
Thanking you in advance.
Kind Regards
Stanton Sivalingam