mM
matthew M
1 reviews | Active since Dec 2021
31 Aug 2022, 21:32
Formal Apology letter (False Debt Collection)
Multichoice - Blake and Associates debt collection Account ***3 ( waiting on forum apology)
Helpful (0)
Replies (3)0
Replies (3)
Blake & Associates's replyOfficial
01 Sept 2022, 13:03Good Day, | Kindly accept our most sincere apology for any inconvenience caused with regards to this matter. We acknowledge receipt of your query and confirm that your query had been raised with Multichoice and they have confirmed that the customer care group will be investigating your query and will be in contact with you. Note your account is no longer at Blake and Associates, should you require any further assistance you may contact Multichoice on the number below: Tel:011 ***.
Thank you.
Thank you.
Blake & Associates's reply01 Sept 2022, 13:03
Official
Good Day, | Kindly accept our most sincere apology for any inconvenience caused with regards to this matter. We acknowledge receipt of your query and confirm that your query had been raised with Multichoice and they have confirmed that the customer care group will be investigating your query and will be in contact with you. Note your account is no longer at Blake and Associates, should you require any further assistance you may contact Multichoice on the number below: Tel:011 ***.
Thank you.
Thank you.
mM
matthew M's updateReviewer Update
02 Sept 2022, 14:10Hi Blake and Associates
As per your feedback above, I'm still waiting on a formal apology letter from you guys with regards to the matter.
Please allow a senior manager to make contact with me as per my request by email two weeks ago.
Your urgent attention will be appreciated.
Regards
Matthew
As per your feedback above, I'm still waiting on a formal apology letter from you guys with regards to the matter.
Please allow a senior manager to make contact with me as per my request by email two weeks ago.
Your urgent attention will be appreciated.
Regards
Matthew
mM
matthew M's update02 Sept 2022, 14:10
Reviewer Update
Hi Blake and Associates
As per your feedback above, I'm still waiting on a formal apology letter from you guys with regards to the matter.
Please allow a senior manager to make contact with me as per my request by email two weeks ago.
Your urgent attention will be appreciated.
Regards
Matthew
As per your feedback above, I'm still waiting on a formal apology letter from you guys with regards to the matter.
Please allow a senior manager to make contact with me as per my request by email two weeks ago.
Your urgent attention will be appreciated.
Regards
Matthew
Blake & Associates's replyOfficial
03 Sept 2022, 08:49Good day, As per our telephonic conversation, we have escalated your query to Multichoice and I have requested for urgent feedback to be provided to you. Thank you.
Blake & Associates's reply03 Sept 2022, 08:49
Official
Good day, As per our telephonic conversation, we have escalated your query to Multichoice and I have requested for urgent feedback to be provided to you. Thank you.