1 reviews | Active since Jan 2017
EXTREMELY RUDE
<p>I have been paying Blake and Associates for 2 FNB credit cards for a number of years. they continuouly harass me about increasing payment - i have told them on and sent the e mails on numerous occasions questioning the interest (ad duplu,) they do not reply.</p> <p>I have even contacted Legal Wise and asked them to assist and i have advisedB&A that Legal Wise is handling the matter.</p> <p>Payment is made without fail every month.</p> <p>i get ignored at every turn - the totally dismiss any and all correspondence</p> <p>This morning i get a call from a person who would not disclose her name - I PUT THE PHONE DOWN. </p> <p>Then i receive this mail -you have ignoring call made to you Legal action may be instituted.</p> <p>When i phoned again she once again would not tell me her name - big mouth with the threats but now no back bone when push comes to shove.</p> <p>Today is the last straw - i will be taking this further.</p> <p> </p> <p>Sonja delport</p> <p> </p> <p>Blake and Associates are bullies , and I am going to do something about it - this last call was the last straw.</p> <p> </p>
Good day,
Thank you for bringing this matter to our attention.
Kindly note we are unable to locate an account on our systems, therefore kindly provide us with an account number or an ID number so that we may be able to direct your request through to the correct department.
Please accept our most sincere apologies for any inconvenience caused. Do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan ***/***).
Good day,
Thank you for bringing this matter to our attention.
Kindly note we are unable to locate an account on our systems, therefore kindly provide us with an account number or an ID number so that we may be able to direct your request through to the correct department.
Please accept our most sincere apologies for any inconvenience caused. Do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan ***/***).
what absolute nonsense then i should stop paying immediately - the ref on the threat was DCD01359 as mentioned earlier - I feel quite strongly about taking the matter further - your employee threatend me , was verbally abusive in her tone, taunting and antagonistic - this is not the first time i have experienced this with your company - the arrongance is astounding - i have advised Legal Wise as well on this matter . Actually you should be contacting them not me regarding the accounts - once again B&A totally ignore any and all correspondence.
what absolute nonsense then i should stop paying immediately - the ref on the threat was DCD01359 as mentioned earlier - I feel quite strongly about taking the matter further - your employee threatend me , was verbally abusive in her tone, taunting and antagonistic - this is not the first time i have experienced this with your company - the arrongance is astounding - i have advised Legal Wise as well on this matter . Actually you should be contacting them not me regarding the accounts - once again B&A totally ignore any and all correspondence.
Good Day
Kindly note that we will investigate the matter and revert with feedback as soon as possible.
Please accept our sincere apologies for the inconvenience caused in this regard. We are giving your query our urgent attention.
Kind Regards
Sandipa Rattan
Good Day
Kindly note that we will investigate the matter and revert with feedback as soon as possible.
Please accept our sincere apologies for the inconvenience caused in this regard. We are giving your query our urgent attention.
Kind Regards
Sandipa Rattan
to advise I shall be sending correspondence to FNB regarding this matter.
thank you
to advise I shall be sending correspondence to FNB regarding this matter.
thank you
Good day Ms. S. Delport,
As per telephonic conversation we have assisted you in resolving your query. Please note that you do not have an FNB credit card being administered by Blake and Associates.
Please do not hesitate to contact us in the instance of any further concerns or queries. Contact details as follows: *** or e-mail ***
Regards
Mohamed Khan
Good day Ms. S. Delport,
As per telephonic conversation we have assisted you in resolving your query. Please note that you do not have an FNB credit card being administered by Blake and Associates.
Please do not hesitate to contact us in the instance of any further concerns or queries. Contact details as follows: *** or e-mail ***
Regards
Mohamed Khan
Dear Sir
yes you are quite correct and this is my horrible mistake - I am blaming the wrong collection agent and for this I am sincerly sorry - Blake and Associates have always been very professional - in my anger and the sms message that gives BL as a ref i assumedincorrectly and should of checked
Dear Sir
yes you are quite correct and this is my horrible mistake - I am blaming the wrong collection agent and for this I am sincerly sorry - Blake and Associates have always been very professional - in my anger and the sms message that gives BL as a ref i assumedincorrectly and should of checked