C
Chantelle

1 reviews | Active since Nov 2023

18 Mar 2025, 10:09

Extremely poor service .

Extremely poor service! They phoned me in January about a R200 outstanding account, which I paid. I've send the proof of payment over and over on email to them,I've send it on WhatsApp as well, and they still keeps on calling me. Seems the person handling their accounts don't have any experience whatsoever. If you ask them to speak to their manager, they say he will be in after 2🤷♀️ I wonder how legit this company is.

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Replies (3)
Blake & Associates
Blake & Associates's reply18 Mar 2025, 10:13
Official
Good Day Miss C Van Rensburg.

Kindly note that we are in receipt of your query and will provide feedback once investigated.

Thank you.

Kind Regards.

Rishel Gobind
Admin Clerk
 

Blake & Associates
Blake & Associates's reply18 Mar 2025, 10:35
Official
Good Morning Miss Van Rensburg,  I trust you are well. Your query has been received and currently being investigated; you will receive a call from our team for resolution. Thanking you in advance for your understanding.  Many thanks.

Lungile Sibisi
Key Accounts Executive (Trainee) 
Blake & Associates
Blake & Associates's reply18 Mar 2025, 12:27
Official
Good Day Miss Van Rensburg ,  Thank you so much for taking my call to address the query raised.  As telephonically discussed, the allocation of your payment will be done, and an updated statement of account will be sent to you. We apologise for any inconvenience caused. Should you have any other concerns, please feel free to reach out to me. Kind Regards,

Lungile Sibisi***