Extremely bad service

<p>My Woolworths account was paid for the amount of R710 in May 2016 after an arrangement had been made, up to date Blake and associate's have not issued me with a paid up letter </p> <p>When I contacted the call centre I was told that the amount was still reflecting on their system and that I would have to wait </p> <p>It has been 5months since the account was settled and to be told that I still have to wait is unacceptable </p> <p>I am unable to clear my name due to their poor service and lack of sorting out the matter </p> <p>It has cost me numerous amount of calls to plead for a letter that should have been issued months ago</p>