1 reviews | Active since Aug 2012
Endless robocalls for a closed account
<p>Apparently I'm being harassed by an incompetant call center for a billing error by an incompetant operator.</p> <p> </p> <p>Non-stop calls. Most are unmanned - when they're answered, there's no one on the other end. Presumably a robocaller in a callcenter with far too few agents. Incompetant and incredibly annoying.</p> <p> </p> <p>The kicker is that this is harassment for a Telkom account which was closed with a zero balance many months ago; checked via the Telkom account website, confirmed and followed up with Telkom via customer service and social media. There is zero balance owed!</p> <p> </p>
Good Day Mr Tullett,
Thank you for allowing us the opportunity to investigate the matter further.
Please note that your account was handed to Blake and Associates with an outstanding balance and we have therefore escalated your query to Telkom for investigation and will revert with feedback upon completion of their investigation.
We have flagged your account accordingly on our system to prevent any further communication.
Kindly accept our most sincere apology for the inconvenience caused.
Should you require anything further, please do not hesitate to contact me on *** or e-mail me at ***
Kind Regards
Vanishree Maniraj
Good Day Mr Tullett,
Thank you for allowing us the opportunity to investigate the matter further.
Please note that your account was handed to Blake and Associates with an outstanding balance and we have therefore escalated your query to Telkom for investigation and will revert with feedback upon completion of their investigation.
We have flagged your account accordingly on our system to prevent any further communication.
Kindly accept our most sincere apology for the inconvenience caused.
Should you require anything further, please do not hesitate to contact me on *** or e-mail me at ***
Kind Regards
Vanishree Maniraj
Good Day Mr Tullett,
As per telephonic conversation, our client Telkom has confirmed that your account has been settled. Please note that your account has also been closed at Blake and Associates.
We once again apologize for the inconvenience caused.
Kind Regards
Vanishree Maniraj
Good Day Mr Tullett,
As per telephonic conversation, our client Telkom has confirmed that your account has been settled. Please note that your account has also been closed at Blake and Associates.
We once again apologize for the inconvenience caused.
Kind Regards
Vanishree Maniraj