1 reviews | Active since Jul 2019
****ed
Awaiting for settlement letters do 7 hrs. Can I have my settlement letters from Atlaa
Good morning, Miss Kgaugelo Maesela,
I trust you are well.
Please note that we are in receipt of your settlement request via email on 22 September 2026 as per e mail address on system.
We subsequently acknowledged your request and responded to you requesting via email requesting confirmation of the intended settlement date from you, as per our client's requirements.
Note as per Atlas settlement process, a settlement date is required in order for a settlement amount to be generated from by the system.
We are not in receipt of your response of the settlement date to date and thus the reason for the delay.
On 30 September 2026 at 09:40am, we received a call from you, through to our customer services department, requesting a settlement amount for 30 September 2026. Following your request, we logged the request to Atlas Head Office for provision of a settlement letter.
The settlement letter was received on the 30th September at 14h:39pm and was subsequently emailed to you as per e mail address on system. Kindly confirm receipt of this email and the attached settlement letter.
Thank you for bringing this matter to our attention. Should you have any further questions or require additional assistance, please do not hesitate to contact us. We do apologize for any inconvenience caused.
Kind Regards
Blake and Associates
Good morning, Miss Kgaugelo Maesela,
I trust you are well.
Please note that we are in receipt of your settlement request via email on 22 September 2026 as per e mail address on system.
We subsequently acknowledged your request and responded to you requesting via email requesting confirmation of the intended settlement date from you, as per our client's requirements.
Note as per Atlas settlement process, a settlement date is required in order for a settlement amount to be generated from by the system.
We are not in receipt of your response of the settlement date to date and thus the reason for the delay.
On 30 September 2026 at 09:40am, we received a call from you, through to our customer services department, requesting a settlement amount for 30 September 2026. Following your request, we logged the request to Atlas Head Office for provision of a settlement letter.
The settlement letter was received on the 30th September at 14h:39pm and was subsequently emailed to you as per e mail address on system. Kindly confirm receipt of this email and the attached settlement letter.
Thank you for bringing this matter to our attention. Should you have any further questions or require additional assistance, please do not hesitate to contact us. We do apologize for any inconvenience caused.
Kind Regards
Blake and Associates
