Disgruntled customer

Item: Blake & Associates
Rating: 1
Author: Zoliswa N

Paid up my account in 2022 and have still not received my paid-up letter for an MRP account. Tried calling and emailing but each time was transferred to a different department. Issue still has not been resolved after a year. Horrible service received from the ground-up. Last email was to an Ivan Chetty who was absolutely useless.

Helpful (0)

Replies (4)

Blake & Associates's replyOfficial

30 Oct 2023, 15:02

Dear Ms. Zoliswa Nguxa We are in receipt of your query. The matter is being attended to, and a response will be provided once complete. Thank you.
Teressa Naidoo

Blake & Associates's reply30 Oct 2023, 15:02

Official

Dear Ms. Zoliswa Nguxa We are in receipt of your query. The matter is being attended to, and a response will be provided once complete. Thank you.
Teressa Naidoo

Blake & Associates's replyOfficial

30 Oct 2023, 15:56

Good day Ms Zoliswa Nguxa

I trust that you well

Please accept our apologies regarding your paid-up letter query. We are busy liaising with Mr. Price and will revert to you as soon as we receive feedback pertaining to your paid-up letter.

Thank you
Arran Pillay

Blake & Associates's reply30 Oct 2023, 15:56

Official

Blake & Associates's replyOfficial

31 Oct 2023, 08:31

Good Morning Ms Zoliswa Nguxa

kindly note your paid-up letter has been sent via e-mail to the address provided.

We apologize for the inconvenience caused.

Thank you
Arran Pillay

Blake & Associates's reply31 Oct 2023, 08:31

Official

Good Morning Ms Zoliswa Nguxa

kindly note your paid-up letter has been sent via e-mail to the address provided.

We apologize for the inconvenience caused.

Thank you
Arran Pillay

Zoliswa N's updateReviewer Update

15 Nov 2023, 13:54

Thank you Arran,

I received my paid up letter.

Zoliswa N's update15 Nov 2023, 13:54

Reviewer Update

Thank you Arran,

I received my paid up letter.