MC
Mara C

1 reviews | Active since May 2020

02 Jun 2020, 19:02

Delayed statement!!!

I've been requesting my JD statement for over 2 weeks, and the people from Blake and Associates which are currently handling the account are not corporating, my question is what's so hard about sending a simple updated statement of an account which I am paying for? No this is totally unacceptable!! They dont take me seriously i can't be having the same problem every after 3months I request my statement the worst part it's not like I request it every single month. Someone has to look into this.

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Replies (1)
Blake & Associates
Blake & Associates's reply03 Jun 2020, 09:11
Official
 Good day Miss Chagwe,  Kindly accept our most sincere apology for any inconvenience caused.  Your statement request was escalated to our client. We have again escalated your request for urgent attention. The statement will be e-mailed to you once received.  For further queries or assistance please do not hesitate to contact me on *** or *** 

Best regards,