BM
Boitumelo M

1 reviews | Active since Jul 2016

20 Mar 2019, 07:43

Cellphone Harassment

Can you stop disturbing my peace in the evenings with your constant cellphone harassment and your *********** consultants who will not answer my questions. I ask which account you calling about and instead you ask for personal information and blatantly refuse to tell me why you calling. Well I am blatantly refusing to give out my personal information to you. How do I know you not some ********???? I have no furniture or clothing accounts or whatever it is you are calling about so stop calling me!!!!

0
Replies (4)
Blake & Associates
Blake & Associates's reply21 Mar 2019, 11:16
Official
Good day,
 I trust that you are well.
Thank you for affording us an opportunity to respond to your complaint.
Can I request for you to provide us with a suitable date and time to make contact with you to discuss the purpose of the call? Kindly note that our consultants are required to validate that they are speaking to the correct person by means of confirming your Identity number or date of birth. 
This due to our company being compliant towards the Protection of personal information act (POPI act). I do apologize if this reasoning was not provided to you by the consultant. 

Kind Regards 
Hussien Ally
BM
Boitumelo M's update22 Mar 2019, 07:35
Reviewer Update
Listen here I will not be giving you my identity number nor my birth date. I have no clothing or furniture accounts, so unless you tell me in writing what account this is that is supposedly outstanding I do not want to take your calls either. This is a simple matter so that I can respond to you and tell you I have never opened an account there. Me providing my ID number so you can update it to some **** account is never going to happen
BM
Boitumelo M's update22 Mar 2019, 07:40
Reviewer Update
I'm sure whoever gave you my number provided you with my email address so drop me an email with the account statement of this account that I supposedly have.
Blake & Associates
Blake & Associates's reply22 Mar 2019, 08:45
Official
Good day,
Thank you for your response.
Kindly note that we will send through an email pertaining the details of this matter.
Thank you.