NM
Nelson M

1 reviews | Active since Nov 2017

13 Nov 2017, 12:57

Can't find my Payment

I made a payment on my Woolworths Instore account on the 25th of September of R2000. It's now 13th of November. They still can't find my Payment. I've sent over 5 Proof of payments to different people without any resolve. They tell me that the banking details i have been using is incorrect although i have been using the same banking details for a year and they have received all my other payments except the last one i made. I'm am really getting tired of the same excuse now. This needs to be sorted out ASAP.

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Replies (1)
Blake & Associates
Blake & Associates's reply13 Nov 2017, 14:03
Official

Good day Mr. N.P. Meiring,

As per our telephonic discussion, your payment was made into the incorrect bank account hence your payment has not yet been allocated.

We have supp**** you with the correct banking details which may be used to do your future payment transfers for your Woolworths account.

Your proof of payment has been sent to Woolworths Financial Services to be allocated accordingly.

Please do not hesitate to contact us in the instance of any further concerns or queries. Contact details as follows: *** or e-mail ***

Regards

Mohamed Khan