Blake: inefficient systems, rude Nobuhle

I told blake many weeks ago that hollard was delaying paying my Edgars account. I told a few of the agents that called me as well as the supervisor that emailed me. The supervisor then emailed hollard and is awaiting feedback. I'm still getting calls almost every day asking when I'm paying. I told an agent last week to check the notes before calling. Today Nobuhle foned me and i said 'check your system and notes' and she insisted i swore! Then she hung up.. Blake, get efficient systems and train your staff