AB
Andre B

1 reviews | Active since Jul 2020

21 Jul 2020, 19:29

Blake & Associates / Telkom

I signed up for a "FREE ME" contract with Telkom for R100 per month for 24 months due to the fact that my grand children has Telkom phones and as a pensioner it was a good deal. Shortly thereafter I received a call from Blake & Associates claiming that they are phoning on behalf of Telkom and I owe them R2000 for a data contract. I said to the lady that I never had a data contract with any company but will find out from Telkom what is going on. At Telkom I was told that I only have the "Free Me" contract and owe nothing. She explained that Telkom does not make use of Blake & associates as a debt collecting company. Blake & Associates phoned again and I informed them of the situation. they asked me to confirm my ID on which I refused but gave them my date of birth. I was then told that it is wrong. I gave them my email address and requested a statement so that I can take it up with Telkom. The statement was for MR AW Bosch staying in Rustenburg. I am staying in Edenvale for the pass 20 years. I have sent numerous emails trying to explain and resolve the situation but with no luck. Since then I have been harassed by this company. I have requested them to summons me so that I can proof that I am not the person they are looking for. For two years they did not summons me. They keep phoning me and are very rude. When I try to explain the situation, and asked them their business address, they put the phone down in my ear. I will seek legal advise and find out where I can File a complaint against Blake & Associates.

Telkom wrongfully gave my contact details to Blake & Associates without my consent, due to this bridge of confidentiality, and the fact that I have been harassed by Blake & Associates, have cancelled my contract with Telkom and will never use or recommend Telkom as a service provider again.

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Replies (1)
Blake & Associates
Blake & Associates's reply22 Jul 2020, 12:33
Official
 Good Day Mr A. BOSCH;  We are in receipt of your query and are busy attending to it.  A response will be provided once an investigation has been  completed.  Please do not hesitate to contact us in the instance of any further concerns or queries.     Thank You. Asanda Sisilana 

Best regards,