1 reviews | Active since Feb 2020
Blake & Associates Harassing Without Proving To Me Why
I keep receiving calls from this company asking me to confirm my ID number. Each time I ask them to first advise on behalf of whom they are calling, they say they cannot do it without me confirming my details. Ok.... So lets analyse this:THEY are calling ME. Why should I confirm MY personal information? THEY should prove who THEY are. If THEY are not willing to disclose on behalf of whom THEY are calling, why should I confirm ANY personal information? This is bogus! I don't even have accounts. I had an account in 2014 and when I was retrenched, the policy covered all outstanding amounts. The account was closed by them after this. So all accounts were closed more than 4 years ago, thus prescription applies as well. So if I do not have accounts, why would I share ANY personal information?
We herewith acknowledge receipt of your complaint.
Kindly note that Blake and Associates is a registered debt collections company and all contact centre agents have to adhere to the The Protection of Personal Information (POPI) act. The agent is required to validate your identity to avoid disclosing or sharing personal information to any other entity.
Apologies if the above process has caused you any inconvenience.
We herewith acknowledge receipt of your complaint.
Kindly note that Blake and Associates is a registered debt collections company and all contact centre agents have to adhere to the The Protection of Personal Information (POPI) act. The agent is required to validate your identity to avoid disclosing or sharing personal information to any other entity.
Apologies if the above process has caused you any inconvenience.
See, we, the public are not idiots.
You are hereby advised, that should you not disclose the so called creditor to me before 1 April 2020 and there after claim confidentiality as per the POPI Act when contacting me, this claim will lapse.
See, we, the public are not idiots.
You are hereby advised, that should you not disclose the so called creditor to me before 1 April 2020 and there after claim confidentiality as per the POPI Act when contacting me, this claim will lapse.