MD
Marilize D
1 reviews | Active since Nov 2019
02 Sept 2020, 12:55
Blake & Associates and Truworths HORRIFIC service
They are not even worth ONE star! They have been HARASSING us despite the fact that we have a standing arrangement with Truworths which we have HONORED. My next step will be the State Attorney's Office and the Ombudsman. I get threatening calls, sms's and e-mails. Best of all is, two different agents called, one said she can see the payments are being made and the other one insisted on me signing a debit order with THEM!? I think NOT! You and Truworhts are a DISGRACE and make LOYAL, PAYING CUSTOMERS out to be *********!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Blake & Associates's replyOfficial
04 Sept 2020, 10:08Dear Marilize D
We value and appreciate you bringing your query to our attention.
We confirm having engaged with you to address and resolve the issue.
Please accept our most sincere apologies for any inconvenience caused.
Do not hesitate to contact us in the instance of any concerns or queries
Blake & Associates's reply04 Sept 2020, 10:08
Official
Dear Marilize D
We value and appreciate you bringing your query to our attention.
We confirm having engaged with you to address and resolve the issue.
Please accept our most sincere apologies for any inconvenience caused.
Do not hesitate to contact us in the instance of any concerns or queries
MD
Marilize D's updateReviewer Update
04 Sept 2020, 10:15Good day,
I can confirm that I received a very helpful and supportive call on Wednesday afternoon from a lady calling from a 031 number. I regrettably do not recall her name, but understood that she was one of the supervisors.
She was absolutely professional and sorted the matter within seconds. And we are in good standing again, which is truly the only thing any loyal customer wishes to have.
Kindly thank her for me!
Kind regards,
MN van Deventer
I can confirm that I received a very helpful and supportive call on Wednesday afternoon from a lady calling from a 031 number. I regrettably do not recall her name, but understood that she was one of the supervisors.
She was absolutely professional and sorted the matter within seconds. And we are in good standing again, which is truly the only thing any loyal customer wishes to have.
Kindly thank her for me!
Kind regards,
MN van Deventer
MD
Marilize D's update04 Sept 2020, 10:15
Reviewer Update
Good day,
I can confirm that I received a very helpful and supportive call on Wednesday afternoon from a lady calling from a 031 number. I regrettably do not recall her name, but understood that she was one of the supervisors.
She was absolutely professional and sorted the matter within seconds. And we are in good standing again, which is truly the only thing any loyal customer wishes to have.
Kindly thank her for me!
Kind regards,
MN van Deventer
I can confirm that I received a very helpful and supportive call on Wednesday afternoon from a lady calling from a 031 number. I regrettably do not recall her name, but understood that she was one of the supervisors.
She was absolutely professional and sorted the matter within seconds. And we are in good standing again, which is truly the only thing any loyal customer wishes to have.
Kindly thank her for me!
Kind regards,
MN van Deventer