CB
Charles B

1 reviews | Active since Feb 2021

02 Feb 2021, 09:43

Be very wary of **** and ********** activity

I get called out of the blue from a number *** by Blake & Associates and get told that I have been handed over by FNB for an unpaid FNB Connect account. I have never had a postpaid FNB Connect account, I have never been told by FNB that any of of my accounts are in arrears. I have also never been informed by FNB that any account is being handed over for dept collection, in fact, none of my accounts is in arrears. As far as I am aware FNB have their own internal dept collection process. They have my ID number but my name is incorrect and they are asking all sorts of personal verification questions. I have also not seen any official partnership mentioned between FNB and this so-called Blake & Associates. This place reeks of a **** and ********** activity and would not hand over any of my personal details or money to them, ever! Be very wary of this place.

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Replies (1)
Blake & Associates
Blake & Associates's reply12 Feb 2021, 13:15
Official
 
Good day Mr. Charles Burrows 
 
I trust you are well. 
 
Please note that we, Blake & Associates have received your Hello Peter complaint. 
 
Kindly note that we did try making contact with however, to no avail hence, I am writing this email to you. 
 
We have requested FNB to provide us with a letter confirming that the above mentioned account is indeed handover to Blake & Associates to collect the outstanding balance of R404.00. 
 
As soon as we have received feedback, we will be sure to email you the letter. 
 
Thank you.