RS
Rina S

1 reviews | Active since Sept 2017

26 Sept 2017, 12:15

Bad service

I settled my account at Blake &Ass. On 2016-08-01. I then ask for a settlementletter and ths my name must be clear at all credit burea. Since this year a receid calls from teir office to pay my account. Several emails with proof of payment was send to yhe emails provided. Today a lady phoned me and gave me another email address. When I send the email again the address cannot be found. I phoned the office again with mo success. The service I received is terrible. I do not know now how to finalized this matter. Bad bad bad.

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Replies (2)
Blake & Associates
Blake & Associates's reply26 Sept 2017, 13:14
Official

Good day Mrs. H.J. Scheffer,

Please note that I am in receipt of your query regarding your Woolworth's Visa account and I have tried to contact you without success.

I have escalated your query through to Woolworth's Financial Services and I will provide feedback on this matter once received.

Thank you.

Best regards,

Blake & Associates
Blake & Associates's reply11 Oct 2017, 08:43
Official

Good day Mrs. H.J. Scheffer,

As per telephonic discussion, your account has been closed on our side.

Please contact Woolworths Financial Services should require further assistance.

Thank you.

Best regards,