Bad Service

<p>So i got a call regarding my Hub account which was handed over to Blake Collections. I made arragement to pay monthly of which i have been doing.</p> <p> </p> <p>I got on the 09th June 2017 if not mistaken from one of the emplooyes. Because i wanted to settlem the account as soon as possible, i asked this late how much is still outstanding on my account ad what is the settlement account. The lady responsed and told me whas the settlement amount.</p> <p>I then told her i will settle on the 15th.</p> <p> </p> <p>I did not settle the account o the 15th of that mon th as i wanted to find out if they where updating my credit score because it seemed as if they were not. I enquired 6 days later to the call.</p> <p>Now main issue here is that i was never told that the settlement amount is valid for 7 days.</p> <p>I then decided to pay the settlement amount beginning of the July 2017.</p> <p>To my suprise i called on 11th July 2017 and i was told theree is R686 outstanding on my account..</p> <p>Now who's fault is it since i was i was never told that the settlement amount only valid for 7 days. Mind you i paid the exact amont.</p> <p> </p> <p>Please help.</p> <p>This is not on.</p>