PD
Patrick D

1 reviews | Active since Oct 2017

13 Oct 2017, 10:50

Bad Customer Service

I am so furious now. I have an account with RCS. They handed me over to Blake and Associates. My account was with Blake and Associates for 8 Months. I emailed Nadine Basdew for a settlement letter which she rep**** and said she will contact RCS to request the settlement letter. Today i received an email saying the account is back at RCS i need to contact them, which i did. To my suprise RCS told me the account is at Blake. I called Blake and they said the account is with RCS. I then again called RCS and now im already ****ed and they told me the account is with Blake. Seriously, this is not a mickey mouse business. If you dont pay they hassle you and now here i am trying to get a settlement letter to settle my account in FULL. What else can i do? If i pretend now that i dont have an RCS account my Credit Record will take a knock. Im at a crossroad now.

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Replies (2)
Blake & Associates
Blake & Associates's reply13 Oct 2017, 11:49
Official

Good day,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to RCS for further assistance as your account was removed from Blake And Associates this morning . A further request has been submitted for RCS to contact you immediately once the issue is resolved.

Thank you

PD
Patrick D's update13 Oct 2017, 13:24
Reviewer Update
No need to call. My point is why must one go to hello peter first before you reply. Late Stage already rep**** and provided me the settlement letter. Thank you very muc