LS
Lethabo S
1 reviews | Active since Nov 2021
28 Feb 2024, 18:52
Bad customer care service
They don't want to refund me my R1600. 00 and now they no longer respond to my emails since December 2023 till date
Helpful (0)
Replies (2)0
Replies (2)
Blake & Associates's replyOfficial
29 Feb 2024, 08:22Good day Ms. Lethabo sekhaolelo
We are in receipt of your query.
We are in receipt of your query.
The matter is being attended to, and a response will be provided once complete.
Thank you.
Blake & Associates's reply29 Feb 2024, 08:22
Official
Good day Ms. Lethabo sekhaolelo
We are in receipt of your query.
We are in receipt of your query.
The matter is being attended to, and a response will be provided once complete.
Thank you.
Blake & Associates's replyOfficial
29 Feb 2024, 09:17 Dear Ms . Lethsbo Sekhaolelo
We trust that you are well.
We are in receipt of your query raised. As discussed, The debit order was reversed for R3 135.60 and the payment of R1 600.00 that was debited by Blake was paid over to wonga. Kindly note if wonga process the refund for R1 600.00, your account will be in arrears. Please forward your debt review documents so we can query with wonga and request if it is possible for a refund of R1 600.00.
We do apologies for any inconvenience caused.
Thank you
Blake & Associates's reply29 Feb 2024, 09:17
Official
Dear Ms . Lethsbo Sekhaolelo
We trust that you are well.
We are in receipt of your query raised. As discussed, The debit order was reversed for R3 135.60 and the payment of R1 600.00 that was debited by Blake was paid over to wonga. Kindly note if wonga process the refund for R1 600.00, your account will be in arrears. Please forward your debt review documents so we can query with wonga and request if it is possible for a refund of R1 600.00.
We do apologies for any inconvenience caused.
Thank you