YW
Yolande W

1 reviews | Active since May 2010

19 Nov 2019, 16:24

Are they ******** people

Got a call from them this morning. They said it is about an account but they can only give me more info after ai have given them my ID and date of birth. I told the gent I dont have accounts and he then just ended the call.

0
Replies (1)
Blake & Associates
Blake & Associates's reply20 Nov 2019, 07:21
Official
 Good day,

I trust that you are well.

Thank you for affording us an opportunity to respond to your complaint.

We will look into the matter of the consultant ending the call with explaining why your date of birth is required. This is a validation process to ensure that the consultant discloses information to the correct person. 

May we request a suitable time for consultants superior to contact you? 

Thanks
Hussien Ally