Account not cleared even after numerous emails of paid up letters
I had a account with woolies which i settled 2years back via MBD credit solutions they then sent me a paid up letter.then this year i started gtn calls and sms from blakes n associates i tld dem i have paid up den i sent dem numerous emails but claimed it takes time to see them.then late this year was tld dey found my letter and wil forward to their legal team but to my suprise iam stil showing on ITC....my name is mercia matshinge id no ********** 582082...cellno ********** 090
Good day Miss. M. Matshinge,
Please note that I am in receipt of your query regarding your Woolworths Visa account and I have tried to contact you without success.
We had received confirmation in November 2017 indicating that your account had in fact been settled and therefore your account was removed from our systems accordingly. I have escalated your query through to Woolworths Financial Services for an ITC update.
Please do not hesitate to contact us in the instance of any further concerns or queries. Contact details as follows: *** or e-mail ***
Regards
Mohamed Khan
Good day Miss. M. Matshinge,
Please note that I am in receipt of your query regarding your Woolworths Visa account and I have tried to contact you without success.
We had received confirmation in November 2017 indicating that your account had in fact been settled and therefore your account was removed from our systems accordingly. I have escalated your query through to Woolworths Financial Services for an ITC update.
Please do not hesitate to contact us in the instance of any further concerns or queries. Contact details as follows: *** or e-mail ***
Regards
Mohamed Khan