NM
Noah M

1 reviews | Active since Jan 2020

25 Jan 2020, 11:44

A very disappointed customer

A disappointed customer. I called Blake everyday for the past 5 weeks even today my query hasn't been resolved. They put me on hold without an agreement, I wait more than 10 minutes till I run out of airtime. They don't call me back or to notify me with the solution. I have to call every day just to waste my airtime. You don't even deserve 1 Star, those managers they are not aware of what their consultants do to their customers. Please check your services

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Replies (1)
Blake & Associates
Blake & Associates's reply27 Jan 2020, 09:58
Official
Good day Mr. Noah Maloma,

As per our telephonic discussion we have now resolved the matter regarding the incorrect reference being used. We will issue you with a paid up letter once the funds is reflecting with Cell C.

I have flagged your account on our side so that you do not receive further correspondences from us. My sincere apologies for the inconvenience caused.

Please do not hesitate to contact us in the instance of any further concerns or queries. Contact details are as follows: *** or e-mail ***