1 reviews | Active since Nov 2013
5 Calls today!!
<p>5 calls today so far, and it's not even lunch time yet. I also got 3 calls on Saturday, this after I have made an arrangement with you. STOP THIS NOW or I'm going to the Ombutsman. </p>
Good day,
Thank you for bringing this matter to our attention.
Kindly note we are unable to locate an account on our systems, therefore kindly provide us with an account number or an ID number so that we may be able to direct your request through to the correct department.
Please accept our most sincere apologies for any inconvenience caused. Do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan ***/***).
Best regards,
Good day,
Thank you for bringing this matter to our attention.
Kindly note we are unable to locate an account on our systems, therefore kindly provide us with an account number or an ID number so that we may be able to direct your request through to the correct department.
Please accept our most sincere apologies for any inconvenience caused. Do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan ***/***).
Best regards,
I'm sorry but I'm not going to bother further. I have no convidence that you will in fact stop these phone calls. This isn't just my problem, it seems to be a very common thing with your company. I have blocked private numbers on my cellphone and you will continue to receive monthly payment as agreed. If you want to resolve this, then call you call center together and tell them to stop phoning the same numbers over and over all day and to start using a little bit more discression.
I'm sorry but I'm not going to bother further. I have no convidence that you will in fact stop these phone calls. This isn't just my problem, it seems to be a very common thing with your company. I have blocked private numbers on my cellphone and you will continue to receive monthly payment as agreed. If you want to resolve this, then call you call center together and tell them to stop phoning the same numbers over and over all day and to start using a little bit more discression.
Two calls already, and it's 09:00!!!
Two calls already, and it's 09:00!!!
Good day,
Kindly note we are unable to locate an account on our systems, therefore we require the following information (ID number or account number as well as the phone number you are receiving calls on) in order to allocate an account and direct your request through to the correct department for resolution.
Please accept our most sincere apologies for any inconvenience caused. Do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan ***/***).
Best regards,
Good day,
Kindly note we are unable to locate an account on our systems, therefore we require the following information (ID number or account number as well as the phone number you are receiving calls on) in order to allocate an account and direct your request through to the correct department for resolution.
Please accept our most sincere apologies for any inconvenience caused. Do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan ***/***).
Best regards,
Sandipa, read my first comment again. Stop harrasing me. I'm certianly not going to give you any more information just so that you can harras me there too. I'm taking this matter further.
Sandipa, read my first comment again. Stop harrasing me. I'm certianly not going to give you any more information just so that you can harras me there too. I'm taking this matter further.
Good day,
I do understand that this situation is extremely frustrating however in order for us to resolve and stop communication to you we require the relevant information requested for.
Please accept our most sincere apologies for any inconvenience caused. Do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan ***/***).
Best regards,
Good day,
I do understand that this situation is extremely frustrating however in order for us to resolve and stop communication to you we require the relevant information requested for.
Please accept our most sincere apologies for any inconvenience caused. Do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan ***/***).
Best regards,