1 reviews | Active since May 2018
3 Months later No Paid Up Letter
I had a revolving loan with FNB. Blake and associates contacted me with a discounted amount to settle the loan. I was told I would receive the paid up in two weeks after the payment has been **** its been 11 weeks and I am still waiting. Whats even worse the revolving loan is accumulating interest on a monthly basis I have called so many times and have been sent from pillar to post. Every time I call there is a different story, can someone give me the right details it's unfair that ITC has not even been updated with this information. Can you have this sorted
Good day,
Please accept our most sincere apologies for any inconvenience caused. Thank you for bringing this to our attention.
Kindly note we are unable to locate an account on our systems with the information provided, therefore kindly provide us with an account number or an ID number so that we may be able to direct your request through to the correct department.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan
***
Good day,
Please accept our most sincere apologies for any inconvenience caused. Thank you for bringing this to our attention.
Kindly note we are unable to locate an account on our systems with the information provided, therefore kindly provide us with an account number or an ID number so that we may be able to direct your request through to the correct department.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Sandipa Rattan
***
Dear Miss Fungile Zulu
As telephonically discussed and in respect to the paid up letter in question.
We do apologise as there was a system error in terms of the paid up letter being sent from our client First Rand Bank limited to Blake and Associates.
We have now furnished you with a paid up letter and hope you find this in good order.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Joanne Pillay
***
Dear Miss Fungile Zulu
As telephonically discussed and in respect to the paid up letter in question.
We do apologise as there was a system error in terms of the paid up letter being sent from our client First Rand Bank limited to Blake and Associates.
We have now furnished you with a paid up letter and hope you find this in good order.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Joanne Pillay
***