WORSE PHONE EVER 9720

I HAVE LODGED A COMPLAINT ABOUT THIS PHONE AND NOBODY HAS GOT BACK TO ME FROM BLACKBERRY WHICH I THINK IS PSYTHATIC AND THE WARRANTY HAS EXPIRED ON THE 12/03/2015 AND I AM NOT GONNA PAY FOR THE REPAIR AND I HARDLY USE MY PHONE AND IS HAS GIVEN ME ENDLESS PROBLEMS SO IF NO FEEDBACK FROM BLACKBERRY,I WILL GO TO THE NEWSPAPERS AND COMPLAINT ABOUT BLACKBERRY PRODUCTS