Faulty device and software

When we were upgrading, we looked at all phones<br> Blackberry made the biggest case<br> However the issue of bad software continue<br> Facebook app functions bad - blackberry has no backup and can't even get back to its customers, after an argument was told that new software that \might fix"the issue will be available at the end of the year<br> This was only told to me after a month of running up and down to blackberry in vodacomworld trying to solve the issue<br> Blackberry passes the buck"