CLOSE BBERRY SA & FIRE ALL STAFF!!!

I CANNOT begin to telly you how LONG I have tried to get hold of BBerry SA for assistance & complaints. All nrs and even the links on their website for the email address, when selected, takes me to NOKIAs website! Really? I purchased a BIS for 29.99 for social & email services. This is NOT work for a period of 3-4 days after endless hours on the phone with my service provider. They kept referring me to BB SA. right! as if they exist! I managed, with the help of one of the service providers that were REALLY clued up & educated on assisting their clients, he managed to get my BIS working again. BIS was loaded on 22/12/2016 and obviously due to expire 22/01/2017. UH-UH!! Not the case! It has already expired & not only that! I purchased BIS and realised that my emails etc... had not been coming through ONCE AGAIN, only to realise my AIRTIME balance was R0.00. So, WHY PURCHASE A BIS IF NONE OF THOSE SERVICES WILL WORK EVEN WHEN I'M OUT OF AIRTIME??? So, from 22 Dec till TODAY, NO JOY whatsoever in getting in touch with BB SA. Get rid of them so we don't have these frustrations, BB GLOBAL, please update your website with CORRECT EMAIL addresses to the CORRECT departments & GET YOUR LIVE CHAT system working! I was also told by a service provider agent that BB BIS is no longer going to exist meaning my BB is going to mean JACK #%&^!!! Why promote the phones & tell us a few years later, SORRY, WE WONT BE HAVING BIS ANYMORE. BB is not even there to correct the story if it isn't true SO W.T.HELL???? I would like BB to re-imburse me my BIS FEES as well as MY AIRTIME they have been taking for a SERVICE PAID FOR BUT NOT WORKING!!!!