BLACK BERRY GIVES FAULTY SECOND HAND PHONES

I Jay Ponnen have been a long standing customer of Vodacom for the last 14-15 years. In April 2013 I renewed my contract with Vodacom and upgraded to a Blackberry 9900 Bold. It was also the first time I had owned a blackberry, I had previously only owned Nokia phones. After just a few months the phone became faulty. It constantly lost signal and I was unable to make calls and receive calls/messages. Vodacom then gave me a refurbished phone. However, after a while this refurbished phone also became faulty. This device froze constantly and the sim card reader was faulty with a few other technical issues. Vodacom gave me yet another \refurbished phone\". Again, after a few months the Second Refurbished phone became faulty. This time the keypad didn't work. I received another refurbished phone for the third time and this time the touch sensor was faulty. This phone got swopped yet again for another refurbished phone but the keypad was faulty. On this last occasion of my phone being swapped, Vodacom gave me a 2011 refurbished phone with a faulty keypad. <br> I have been through 5 Blackberry cell phones, 6 cell phone batteries and two sim swops, and have lost my data backups."