Black Nompopi Online - Terrible service

The lady running this business is extremely unprofessional. Her business profile says delivery of hair takes 3-7 working days. I have been waiting for a month now, all she says is "I m waiting for your delivery details". For 4 weeks this is the only response I get. I asked her for a refund and she refused, saying my order has already been processed and I should wait for delivery details.

I asked her for my order number so I can track my order with Aramex but she is now ignoring my messages!

I am very frustrated with this business.