TrustIndex
2.7
NPS Score
-67
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Binance.com
Is Binance.com trustworthy?
Binance.com has a TrustIndex of 2.7 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Binance.com across 51 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
BINANCE IS *****ULENT
DO NOT DOWNLOAD, USE OR EVEN OPEN ACCOUNT WITH BINANCE!! the platform is riddled with *****ulent activities disguised as connection errors or faults but it's really just *****, save your money, use a different exchange (not the ones with identical interfaces like bitget, okx etc) they will also de***** you in a similar fashion
1 reviews | Active since Aug 2026
BINANCE IS *****ULENT
DO NOT DOWNLOAD, USE OR EVEN OPEN ACCOUNT WITH BINANCE!! the platform is riddled with *****ulent activities disguised as connection errors or faults but it's really just *****, save your money, use a different exchange (not the ones with identical interfaces like bitget, okx etc) they will also de***** you in a similar fashion
1 reviews | Active since Aug 2021
Binance ****
I deposited money into my binance wallet through the instant pay linked bank account which states instant but funds was never credited i then messaged support which promised they doing everything to help but i needed to wait 24hours as the payment takes 24hours to reflect after waiting 24 hours i was asked again to wait a further 12 to 24 hours for them to get a response from the investigating team its now been 18 hours passed and suddenly the app says deposit systems is under maintenance.... seems like a real big ****
1 reviews | Active since Aug 2021
Binance ****
I deposited money into my binance wallet through the instant pay linked bank account which states instant but funds was never credited i then messaged support which promised they doing everything to help but i needed to wait 24hours as the payment takes 24hours to reflect after waiting 24 hours i was asked again to wait a further 12 to 24 hours for them to get a response from the investigating team its now been 18 hours passed and suddenly the app says deposit systems is under maintenance.... seems like a real big ****
1 reviews | Active since Aug 2018
****ty service from Binance
Binance cannot solve customer queries, it's taking them over a week to resolve a problem of their merchant who is refusing to send crypto even with valid proof presented to Binance Support...their so called support is useless they can even solve simple problems, I regret ever using Binance P2P. I don't advise anyone to attemp using Binance. Binance has ******* merchants while they take over a week to solve any query.
1 reviews | Active since Aug 2018
****ty service from Binance
Binance cannot solve customer queries, it's taking them over a week to resolve a problem of their merchant who is refusing to send crypto even with valid proof presented to Binance Support...their so called support is useless they can even solve simple problems, I regret ever using Binance P2P. I don't advise anyone to attemp using Binance. Binance has ******* merchants while they take over a week to solve any query.
1 reviews | Active since Jul 2026
****, do not download
If I was able to rate zero I would have done that, the worst app I have ever used. I am being forced to pay more $18 to withdraw $30 in Binance wallet and the customer service team have refused to assist me and keep on pestering m to pay from my bank account.
1 reviews | Active since Jul 2026
****, do not download
If I was able to rate zero I would have done that, the worst app I have ever used. I am being forced to pay more $18 to withdraw $30 in Binance wallet and the customer service team have refused to assist me and keep on pestering m to pay from my bank account.
1 reviews | Active since Sept 2024
Binance and standard bank restricted my funds
They froze my funds and this is what message they keep on sending to me "As per guidance from the relevant team, you can contact the standard bank and ask help you solve the report regarding to the transaction ***" and when I ask for help on standard bank they said they know nothing about this, please help me I can't lose my funds whole R21336
1 reviews | Active since Sept 2024
Binance and standard bank restricted my funds
They froze my funds and this is what message they keep on sending to me "As per guidance from the relevant team, you can contact the standard bank and ask help you solve the report regarding to the transaction ***" and when I ask for help on standard bank they said they know nothing about this, please help me I can't lose my funds whole R21336
1 reviews | Active since Nov 2025
R1000 was imbezzled under false pretense of a reward later heard this company is a bit coin company
R1000 was imbezzled under false pretense of a reward later heard this company is a bit coin company. I have tried to have my R1000 refunded but they closed the acc and opened another. The account holder is Glenda ngcobo.
1 reviews | Active since Nov 2025
R1000 was imbezzled under false pretense of a reward later heard this company is a bit coin company
R1000 was imbezzled under false pretense of a reward later heard this company is a bit coin company. I have tried to have my R1000 refunded but they closed the acc and opened another. The account holder is Glenda ngcobo.