LB
Lisle B

1 reviews | Active since May 2020

18 Dec 2020, 10:52

Disgusting behaviour and attitude

One of this company's vehicles was speeding a few days ago. Overtook my vehicle and, due to the speeding, had debris flying off the back of the bakkie. It flicked a tiny stone onto our windscreen and, subsequently, caused a chip. We immediately took the bakkie's details (reg number) and contact number. Upon contacting the company and explaining our story to a Rafeeq, we were asked to submit pictures of the damages. We duly did so. A day later, we received a call from Rafeeq, advising that there was no proof that their vehicle was the cause of the damage and therefore they are not admitting to guilt and advised that they are not interested in settling the matter or compensating us for the damages. He proceeded to cut the call abruptly. Be wary of this company when it comes to an incident such as the one I am complaining about. They will walk away from their responsibility! I will now NEVER use or recommend them. Ever!

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Replies (1)
Bilionetworks
Bilionetworks's reply18 Dec 2020, 15:32
Official
Good day

Apologies for the inconvenience caused. The vehicle in question doesn't transport rubble / debris as advised by Rahfiq. Windscreen are damaged daily by vehicle kicking up stones. We have the threatening whats-app message sent to our Fleet manager which is totally unacceptable.




Best regards,