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werner.johannes werner.johannes
1 reviews | Active since May 2016
28 Sept 2021, 18:05
Good service from bike hub
Everything was fine except when I want to install the parts I notice some parts was not part of the bundle
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Bike Hub's replyOfficial
29 Sept 2021, 07:45Sorry to hear about the missing parts, Johannes.
The process includes a 48-hour inspection window which is intended to allow the buyer some time to confirm that all the items specified are included and in the condition described. However, we do understand that with more technical items any issues might only be apparent when installing.
We'll get in touch directly to see how we can assist.
The process includes a 48-hour inspection window which is intended to allow the buyer some time to confirm that all the items specified are included and in the condition described. However, we do understand that with more technical items any issues might only be apparent when installing.
We'll get in touch directly to see how we can assist.
Bike Hub's reply29 Sept 2021, 07:45
Official
Sorry to hear about the missing parts, Johannes.
The process includes a 48-hour inspection window which is intended to allow the buyer some time to confirm that all the items specified are included and in the condition described. However, we do understand that with more technical items any issues might only be apparent when installing.
We'll get in touch directly to see how we can assist.
The process includes a 48-hour inspection window which is intended to allow the buyer some time to confirm that all the items specified are included and in the condition described. However, we do understand that with more technical items any issues might only be apparent when installing.
We'll get in touch directly to see how we can assist.